Data Deletion Request
Last Updated: April 25, 2026
Flex 365 Storage LLC respects reasonable requests to delete personal information, subject to legal, tax, accounting, fraud-prevention, and operational retention requirements.
What You Can Ask Us To Delete
Depending on your relationship with us, we may be able to delete:
- Website inquiry submissions and lead records
- Marketing contact preferences
- Non-essential communication history
- Internal notes that are not required for ongoing service, billing, or legal compliance
What We May Need To Keep
We may retain certain records when required for legitimate business or legal reasons, including:
- Executed rental agreements and related account records
- Payment, billing, tax, and transaction records
- Fraud, abuse, security, or dispute-related records
- Records needed to comply with legal obligations or resolve claims
Before You Request Deletion
If you are an active customer, full deletion may affect your ability to manage your account, receive support, or maintain a documented rental history. If you only want to stop marketing emails or texts, ask us to update your communication preferences instead.
How To Request Deletion
Email info@flex365storage.com with the subject line Data Deletion Request and include:
- Your full name
- The email address and phone number you used with us
- A short description of the information you want deleted
- Any relevant rental or inquiry details that help us identify your records
Identity Verification
To protect customer privacy, we may ask for reasonable verification before completing a deletion request.
Timing
We aim to review and respond to verified requests within a reasonable period. Timing may vary depending on the scope of the request and whether records must be retained.
Important Consequences
Once deleted, some information may not be recoverable. Deletion can limit future customer support, record lookups, reservation history, or account restoration.
Questions
If you have questions before submitting a request, contact Flex 365 Storage LLC:
- Email: info@flex365storage.com
- Phone: (787) 558-1800